The following policies, statements, and procedures form the foundation of how Interlink Language Centre (ILC) operates.
Each policy outlines expectations, standards, and responsibilities that guide our school community in academic, professional, and ethical conduct.
These documents reflect ILC’s compliance with the Ministry of Education (KPM), Ministry of Home Affairs (KDN), and Jabatan Pendidikan Wilayah Persekutuan Kuala Lumpur (JPWPKL) and Education Malaysia Global Services (EMGS).
At Interlink Language Centre (ILC), we uphold the highest academic standards to provide exceptional language education for local and international students. Established in 2012 and approved by the Ministry of Education (KPM), Ministry of Home Affairs (KDN), Jabatan Pendidikan Wilayah Persekutuan Kuala Lumpur (JPWPKL), and Education Malaysia Global Services (EMGS), ILC is dedicated to delivering quality instruction, fair assessment, and continuous improvement in all academic operations.
ILC fosters a culture of honesty, fairness, and responsibility.
Students and teachers are expected to:
Our curriculum is built on CEFR (Common European Framework of Reference for Languages), ensuring internationally recognised standards from Beginner (A1) to Advanced (C1–C2) levels.
Key features include:
ILC ensures all instructors meet the required professional qualifications and experience in English or foreign language teaching.
Student progress is measured through continuous assessment and final evaluations.
Assessment components include:
In compliance with KDN and EMGS regulations, international students must maintain at least 80% attendance.
Academic misconduct includes plagiarism, cheating, falsifying information, or disrupting the learning environment.
Students are expected to:
Teachers are expected to:
ILC maintains a continuous quality monitoring system through:
This policy aligns with:
ILC remains committed to innovation in language education through ongoing program development, staff training, and international benchmarking.
We strive to create an environment that nurtures academic excellence, cultural diversity, and lifelong learning.
This Academic Standards Policy is reviewed annually to ensure continued compliance with Malaysian educational and immigration regulations and to reflect ILC’s evolving academic objectives
At Interlink Language Centre (ILC), we are dedicated to helping every student succeed through comprehensive academic and personal support.
Approved by the Ministry of Education (KPM), Ministry of Home Affairs (KDN), Jabatan Pendidikan Wilayah Persekutuan Kuala Lumpur (JPWPKL), and Education Malaysia Global Services (EMGS), ILC ensures that all learners local and international receive the guidance and resources they need to achieve their language goals with confidence.
The purpose of this policy is to:
ILC offers a wide range of academic support designed to assist students at all CEFR levels (Beginner to Advanced):
ILC’s support system is designed to meet the diverse needs of its learners.
We provide:
Academic Advisors
Teachers
Student Services Officers
Students who show difficulty in attendance, participation, or academic performance are referred for early support.
Intervention may include:
ILC provides academic support fairly and without discrimination.
All students regardless of background, nationality, or proficiency have access to learning resources and help.
Special provisions may be made for students with learning difficulties, language anxiety, or personal challenges that affect academic performance.
To maintain compliance with KDN and EMGS standards, all international students must achieve at least 80% attendance.
Students facing attendance issues due to health or personal reasons will receive appropriate guidance and monitoring through the Academic Support Unit to ensure continued compliance and progress.
The effectiveness of academic support services is assessed through:
ILC is committed to continuously improving its academic support framework by adopting new technologies, innovative teaching strategies, and global best practices in language education.
Our aim is to empower learners to achieve academic excellence and long-term language mastery.
This policy is reviewed annually to ensure relevance, compliance, and effectiveness in supporting the needs of ILC students and the standards of KPM, KDN, JPWPKL, and EMGS.
At Interlink Language Centre (ILC), we are committed to providing accessible, inclusive, and equitable services to all students, staff, and visitors.
Our goal is to ensure that every individual regardless of ability can fully participate in our programs, access our facilities, and enjoy the benefits of our language learning environment with dignity and independence.
This policy aligns with the requirements of the Ministry of Education (KPM), Ministry of Home Affairs (KDN), Jabatan Pendidikan Wilayah Persekutuan Kuala Lumpur (JPWPKL), and Education Malaysia Global Services (EMGS), as well as the Persons with Disabilities Act 2008 (Malaysia).
ILC is guided by the following core principles in delivering accessible services:
ILC ensures that all customer services, whether delivered in person, online, or by phone, are accessible and inclusive.
We provide:
ILC is committed to maintaining facilities that are accessible and safe for all.
This includes:
All ILC staff receive ongoing training to:
ILC provides reasonable accommodations for students and visitors who require assistance.
Examples include:
ILC welcomes feedback to help improve accessibility and service quality.
Anyone who wishes to provide feedback, make a request, or file a complaint regarding accessibility can contact us through the following channels:
All feedback will be acknowledged, reviewed promptly, and followed by appropriate action to address the concern or suggestion.
ILC regularly reviews this policy to ensure compliance with:
We continually seek opportunities to improve accessibility by consulting with staff, students, and relevant authorities.
This policy will be reviewed annually or as needed to ensure continued relevance, compliance, and effectiveness in providing accessible and inclusive services.
At Interlink Language Centre (ILC), we believe every student, teacher, and staff member deserves to learn and work in an environment built on respect, dignity, and equality.
ILC strictly upholds a zero-tolerance policy against any form of bullying, harassment, or discrimination. Our goal is to ensure a safe, supportive, and inclusive atmosphere for everyone within our community.
This policy complies with standards set by the Ministry of Education (KPM), Ministry of Home Affairs (KDN), Jabatan Pendidikan Wilayah Persekutuan Kuala Lumpur (JPWPKL), and Education Malaysia Global Services (EMGS), as well as relevant provisions under Malaysian law, including the Employment Act 1955 and Persons with Disabilities Act 2008.
This policy applies to all members of the ILC community, including:
Bullying
Repeated behaviour that intimidates, humiliates, or harms another person physically, verbally, or emotionally.
Examples include teasing, spreading rumours, social exclusion, cyberbullying, or threats.
Harassment
Any unwelcome conduct verbal, physical, written, or digital that offends, humiliates, or creates a hostile environment.
This includes sexual harassment, gender-based harassment, or offensive jokes or comments.
Discrimination
Unfair treatment of an individual based on race, religion, gender, age, nationality, disability, or any personal characteristic.
All decisions, actions, and interactions at ILC must reflect fairness and equality.
ILC is committed to:
Any student, staff member, or visitor who experiences or witnesses bullying, harassment, or discrimination is encouraged to report it immediately.
Reports can be made:
All reports will be treated confidentially and investigated promptly by ILC’s Academic or Administrative Office.
Victims will be offered support, including counselling, mediation, or referral to external professional services if needed.
ILC promotes awareness and prevention through:
Students
Teachers and Staff
Management
All reports and investigations are handled with strict confidentiality to protect the privacy and safety of all parties involved. Information is shared only with those directly responsible for addressing the incident.
This policy is reviewed annually or as needed to ensure its effectiveness and continued compliance with KPM, KDN, JPWPKL, and EMGS requirements.
At Interlink Language Centre (ILC), we recognise that personal devices such as laptops, tablets, and smartphones are valuable tools for language learning and communication.
This Bring Your Own Device (BYOD) Policy outlines how students, teachers, and staff may responsibly use their personal electronic devices for academic and administrative purposes while ensuring privacy, safety, and compliance with Malaysian education regulations.
This policy supports the standards of the Ministry of Education (KPM), Ministry of Home Affairs (KDN), Jabatan Pendidikan Wilayah Persekutuan Kuala Lumpur (JPWPKL), and Education Malaysia Global Services (EMGS).
This policy applies to all:
It covers all personally owned devices used within ILC premises or connected to ILC’s internet and Wi-Fi networks.
Personal devices may be used for educational and professional purposes only. Acceptable uses include:
Unacceptable uses include:
All users must respect the privacy of others and handle personal or institutional data responsibly.
Students:
Teachers and Staff:
Administration:
ILC is not responsible for:
Violation of this policy may result in:
For questions, technical assistance, or policy clarification, please contact:
This policy will be reviewed annually or as required to ensure continued compliance with KPM, KDN, JPWPKL, and EMGS regulations, as well as technological best practices.
At Interlink Language Centre (ILC), we are committed to fostering a learning and working environment built on respect, integrity, responsibility, and professionalism.
This Code of Conduct outlines the standards expected of all students, teachers, and staff to maintain a safe, inclusive, and positive educational atmosphere.
ILC operates under the regulations and guidance of the Ministry of Education (KPM), Ministry of Home Affairs (KDN), Jabatan Pendidikan Wilayah Persekutuan Kuala Lumpur (JPWPKL), and Education Malaysia Global Services (EMGS).
This policy applies to all members of the ILC community, including:
All members of the ILC community are expected to uphold the following principles:
Students are expected to:
Prohibited behaviours include:
Teachers and staff members must:
All community members must use technology responsibly and follow ILC’s Bring Your Own Device (BYOD) and Academic Standards policies.
This includes:
Violations of this Code of Conduct will result in appropriate action based on severity.
Possible measures include:
All cases will be reviewed fairly, confidentially, and in accordance with ILC’s disciplinary procedures.
Any member of the ILC community may report misconduct or raise concerns by contacting:
All reports will be handled confidentially, with respect for the rights and privacy of all parties involved.
This policy aligns with Malaysian regulations, including:
This Code of Conduct will be reviewed annually to ensure continued relevance, compliance, and effectiveness in promoting a respectful and professional learning environment.
Interlink Language Centre (ILC) is committed to maintaining the integrity of its student enrolment processes and upholding all Malaysian education and immigration regulations.
This policy defines ILC’s stance against deceptive enrolment practices, which involve any attempt to obtain admission or a student visa through false, misleading, or dishonest means.
ILC operates under approvals from the Ministry of Education (KPM), Ministry of Home Affairs (KDN), Jabatan Pendidikan Wilayah Persekutuan Kuala Lumpur (JPWPKL), and Education Malaysia Global Services (EMGS).
Deceptive enrolment is illegal under Malaysian law and will not be tolerated.
Deceptive enrolment refers to any action by an applicant, student, or third party to misrepresent information for the purpose of:
ILC complies with the following authorities and legislation:
Under Malaysian law, providing false information to obtain a student visa constitutes an offence that may result in visa cancellation, deportation, and criminal prosecution.
ILC implements strict verification measures to prevent deceptive enrolment, including:
When deceptive enrolment is suspected, ILC will:
If deception is proven, ILC may:
All actions will be documented, and the student will be notified in writing.
All students are required to:
Failure to comply may result in disciplinary action or termination.
All ILC staff involved in admissions must:
All personal information obtained during application or investigation will remain confidential.
Access is limited to authorised personnel only and used solely for verification and compliance purposes.
Students who wish to appeal an adverse decision related to deceptive enrolment must submit a written request within seven (7) working days of notification.
Appeals must include evidence supporting their claim.
Decisions following review are final.
To report concerns or seek clarification about this policy, please contact:
This policy is an internal compliance document maintained by ILC to support its commitment to lawful and ethical enrolment practices.
It is not subject to review or approval by external bodies such as KPM, KDN, JPWPKL, or EMGS, but is reviewed internally by ILC management on a periodic basis to ensure alignment with current laws and regulations.
Interlink Language Centre (ILC) is committed to maintaining a safe, respectful, and disciplined learning environment where all students and staff can thrive.
This policy outlines the principles, standards, and procedures that guide student conduct and disciplinary action within ILC.
We believe that discipline is not only about enforcing rules but also about developing responsibility, self-respect, and respect for others in a multicultural educational community.
This policy applies to:
The Discipline Policy aims to:
Students of ILC are expected to:
Misconduct includes but is not limited to:
Disciplinary action will be taken when a student violates ILC’s Code of Conduct or school regulations.
The process is as follows:
All disciplinary actions are documented and communicated in writing to the student.
When misconduct is reported:
ILC encourages behaviour improvement through:
These measures aim to rehabilitate, not just punish.
Students may appeal disciplinary decisions by submitting a written request to the Administration Department within seven (7) working days of receiving the decision notice.
The appeal must include:
All disciplinary records are handled in accordance with the Personal Data Protection Act 2010 (Malaysia).
Information will remain confidential and accessible only to authorised ILC personnel.
All teachers and staff are responsible for:
International students must maintain at least 80% attendance in compliance with KDN and EMGS regulations.
Failure to do so may result in disciplinary action, including reporting to relevant authorities.
For questions, reports, or appeals related to disciplinary matters, contact:
This Discipline Policy is an internal institutional document developed to maintain order and accountability within ILC.
It is not subject to review or approval by KPM, KDN, JPWPKL, or EMGS, but aligns fully with their standards and legal expectations.
ILC management reviews this policy periodically to ensure fairness, consistency, and relevance.
Interlink Language Centre (ILC) is committed to maintaining an environment of fairness, transparency, and mutual respect.
We believe that open communication and structured conflict resolution are essential to a positive learning and working experience.
This policy outlines how ILC manages and resolves disputes and complaints between students, staff, and other members of the ILC community in a fair, confidential, and timely manner.
This policy applies to all:
It covers all forms of disputes, including:
ILC handles all disputes based on the following guiding principles:
Step 1: Informal Resolution
Step 2: Formal Written Complaint
Step 3: Internal Review and Mediation
Step 4: Final Appeal
Complainant
Respondent
Dispute Resolution Committee
ILC Management
All documents, communications, and records related to disputes will be kept confidential in accordance with the Personal Data Protection Act 2010 (Malaysia).
Records will be securely stored by the Administration Department and accessed only by authorised personnel.
If a dispute involves legal, immigration, or safety concerns, ILC may refer the matter to relevant authorities, such as KDN, EMGS, or law enforcement agencies, as required by Malaysian law.
In complex cases, timelines may be extended with written notice to all parties involved.
Students and staff may request guidance or emotional support during the process.
Academic advisors and counsellors are available to help individuals understand the procedures and manage concerns constructively.
All formal complaints or enquiries related to disputes should be directed to:
This Dispute Resolution Policy is an internal institutional policy maintained by ILC to ensure fairness and accountability.
It is not subject to review or approval by KPM, KDN, JPWPKL, or EMGS, but aligns with their operational standards and Malaysian legal expectations.
ILC reviews this policy periodically to ensure it remains fair, effective, and up to date.
Interlink Language Centre (ILC) is committed to maintaining fairness, transparency, and accountability in all financial dealings with students.
This policy outlines the conditions under which course fees may be refunded and ensures that all refund requests are handled responsibly, promptly, and in line with Malaysian education and immigration standards.
This policy applies to all local and international students enrolled at ILC or who have received an offer of admission.
It covers all tuition and related payments made directly to ILC by students, agents, or sponsors.
Refunds may be considered under the following circumstances:
Visa Refusal
If a student’s visa (student pass) is refused by Education Malaysia Global Services (EMGS) or the Immigration Department of Malaysia, the student is eligible for a refund of tuition fees after deduction of the following non-refundable charges:
Withdrawal Before Course Commencement
If a student withdraws at least 30 days before the course start date, a refund may be granted after deduction of the registration and administrative fees.
Requests received less than 30 days before the start date will be subject to partial refund only.
Withdrawal After Course Commencement
Students who withdraw after classes have started are eligible for a partial refund of tuition fees only if they can demonstrate valid reasons, such as serious illness or compassionate circumstances, supported by official documents. Note, student will only receive 50% of the remaining fees after all necessary fees has been deducted.
Course Cancellation or Deferral by ILC
If ILC cancels, postpones, or fails to deliver a scheduled course, affected students may choose to transfer fees to another intake or receive a full refund of tuition fees (excluding EMGS or third-party charges).
Medical or Compassionate Grounds
Refunds may be granted in exceptional cases involving severe illness, accidents, or family emergencies, provided that supporting documents (e.g., medical certificates) are submitted and verified.
The following fees are non-refundable under all circumstances:
No refund will be issued when:
Students who disagree with a refund decision may submit a written appeal to the ILC Management within fourteen (14) working days of notification.
Appeals must include additional evidence or justification.
Management decisions on appeals are final.
All refund requests and financial records are handled confidentially in compliance with the Personal Data Protection Act 2010 (Malaysia).
Access is restricted to authorised ILC staff only.
This Fee Refund Policy aligns with the operational requirements of KPM, EMGS, and the Immigration Department of Malaysia.
It is an internal institutional document maintained by ILC and is not subject to external review or approval.
ILC periodically reviews this policy to ensure continued fairness and compliance with current regulations.
For all refund-related enquiries, please contact:
At Interlink Language Centre (ILC), we are committed to providing a safe, comfortable, and supportive living environment that helps students focus on their studies and enjoy their cultural experience in Malaysia.
ILC accommodation facilities are designed to meet the welfare, safety, and community standards set by the Ministry of Education (KPM), Jabatan Pendidikan Wilayah Persekutuan Kuala Lumpur (JPWPKL), and the Ministry of Home Affairs (KDN).
This policy outlines the standards, responsibilities, and regulations governing student accommodation managed or approved by ILC.
The Accommodation Policy aims to:
Accommodation is offered to both local and international students on a first-come, first-served basis, subject to room availability.
Allocation is based on:
Room assignments and changes must be approved by the Accommodation Office.
All residents must follow these rules to ensure a safe and respectful living environment:
Respect and Behaviour
Cleanliness and Hygiene
Prohibited Activities
All residents are expected to:
ILC management will:
Failure to comply with hostel rules may result in:
Repeated or serious violations (e.g., illegal activities, violence, or drug use) may result in immediate termination of stay and cancellation of enrolment.
All ILC accommodation policies and facilities are maintained in accordance with the standards of:
This policy ensures that student housing remains safe, lawful, and conducive to academic success.
For accommodation matters, students may contact:
This Accommodation Policy is an internal institutional document designed to protect student welfare and maintain housing standards.
It is not subject to direct review or approval by KPM, JPWPKL, or KDN but aligns with their regulations and guidance.
ILC reviews this policy periodically to ensure continued compliance and effectiveness.
At Interlink Language Centre (ILC), we are committed to maintaining a culture of professionalism, mutual respect, and ethical communication.
This policy ensures that all members of the ILC community including students, alumni, staff, agents, and partners represent the institution with integrity, both online and offline.
ILC welcomes constructive feedback that helps improve our services. However, false, malicious, or misleading public statements that harm the school’s reputation, staff, or community are strictly prohibited.
Non-disparagement means refraining from making negative, false, or damaging comments about the school, its employees, students, or programs in any public forum.
This includes statements made:
The policy does not restrict legitimate communication made in good faith through official ILC feedback or dispute channels.
Examples of conduct considered disparaging include:
ILC values constructive feedback shared responsibly.
By using the proper feedback channels, individuals help ILC address issues quickly, fairly, and confidentially.
This policy applies to:
This policy aligns with Malaysian communication and legal frameworks, including:
ILC reserves the right to take appropriate action under these laws if public statements cause harm or reputational damage.
Violations of this policy may result in one or more of the following:
All members of the ILC community must:
ILC encourages open communication through safe and respectful channels.
Students, staff, or partners may share feedback or concerns confidentially by contacting:
All feedback is treated confidentially and will be reviewed promptly.
This Non-Disparagement Policy is an internal institutional policy developed to maintain ethical communication and protect ILC’s community.
It is not subject to review or approval by KPM, KDN, or JPWPKL, but it fully aligns with Malaysian legal and educational standards.
The policy is reviewed periodically to ensure its effectiveness and relevance in an evolving digital environment.
Interlink Language Centre (ILC) is committed to maintaining fairness, transparency, and accountability in all financial transactions.
This Payment Policy ensures that students clearly understand their financial responsibilities and that all fees are managed in accordance with Malaysian education and institutional standards.
All payments to ILC must be made in full and on time to support smooth academic and administrative processes.
This policy applies to all students local, international, sponsored, or self-funded who are enrolled in any program at ILC, including on-campus and online courses.
Students may be required to pay the following fees, depending on their program and services selected:
All payable amounts are stated in the official Offer Letter or Invoice issued by ILC.
Payments can be made through any of the following methods:
All payments must be made in Malaysian Ringgit (MYR) unless otherwise stated.
ILC may, at its discretion, approve instalment payment plans for selected programs.
To qualify, students must:
Failure to meet an instalment deadline will result in the cancellation of the instalment arrangement and may lead to suspension of study.
Students must submit a valid proof of payment (bank slip or online transfer confirmation) to the Finance Department immediately after payment.
Official receipts will be issued once funds are verified in ILC’s account.
For students sponsored by an employer, government, or third party:
All fees are payable in Malaysian Ringgit (MYR).
Students making international transfers must ensure that:
Refunds are handled under ILC’s Fee Refund Policy.
Please refer to that document for detailed terms on visa refusal, withdrawal, or course cancellation.
All financial information and payment records are kept confidential in compliance with the Personal Data Protection Act 2010 (Malaysia).
Only authorised staff may access student payment details.
This Payment Policy aligns with operational expectations of:
It is an internal institutional policy designed to ensure clarity and financial integrity and is not subject to external approval by those agencies.
ILC reviews this policy periodically to ensure it remains current and effective.
For all payment or finance-related matters, please contact:
Interlink Language Centre (ILC) is committed to protecting the privacy and confidentiality of all personal information collected from students, parents, guardians, staff, agents, and website visitors.
ILC handles personal data responsibly and in accordance with the Personal Data Protection Act 2010 (PDPA Malaysia). This policy explains how we collect, use, store, and share your information in compliance with Malaysian law and educational regulations under KPM, KDN, and JPWPKL.
“Personal Data” refers to any information that identifies or can identify an individual directly or indirectly, including:
ILC collects data lawfully through:
ILC collects and processes personal data to:
ILC regularly captures photos and videos of students during classes, activities, and official events. These materials help promote the vibrant community and learning environment of the school.
By enrolling at ILC, students (and parents/guardians of minors) grant implied consent for:
Students who prefer not to appear in marketing materials may opt out by submitting a written request to the Administration Office.
ILC may share or disclose personal information only to authorised entities and only when necessary, including:
ILC will never sell or rent personal data to third parties for marketing or commercial gain.
Personal data is retained for legally required periods:
Under the Personal Data Protection Act 2010, individuals have the right to:
Requests must be made in writing to ILC’s Data Protection Officer.
ILC’s website may use cookies to enhance user experience and analyse website traffic.
Cookies do not collect personal information unless voluntarily provided. Users may disable cookies in their browser settings at any time.
If ILC stores or processes data on secure cloud servers located outside Malaysia, such transfers comply with PDPA standards to ensure equivalent data protection levels.
In accordance with Malaysian law, ILC will cooperate fully with government authorities.
If a student or staff member becomes involved in an investigation or legal issue, ILC may release relevant personal data to the Royal Malaysia Police (PDRM), the Immigration Department of Malaysia, or other authorised agencies upon formal request.
This disclosure will be limited to the information necessary to comply with the law.
For privacy concerns, opt-out requests, or data access inquiries, please contact:
This Privacy Policy is an internal and public-facing compliance document maintained by ILC to align with the Personal Data Protection Act 2010 and institutional standards under KPM, KDN, and JPWPKL.
It is not subject to external approval, but is reviewed periodically to ensure it remains accurate and effective.
Interlink Language Centre (ILC) is committed to maintaining a safe, secure, and respectful environment for all students, staff, and visitors.
To ensure safety and protect property, ILC uses Closed-Circuit Television (CCTV) and other video surveillance systems on its premises. All surveillance activities are conducted responsibly, with full respect for individual privacy, and in accordance with the Personal Data Protection Act 2010 (PDPA Malaysia).
This policy explains how video recordings are used, stored, and protected within ILC’s operations.
CCTV cameras are installed in selected areas of ILC’s premises, including:
No surveillance cameras are placed in private or sensitive areas such as washrooms, prayer rooms, or changing spaces.
Video surveillance at ILC is used solely for legitimate institutional and safety purposes, including:
Clear CCTV signage is displayed throughout ILC premises to inform all individuals that the area is under surveillance.
By entering ILC’s premises, students, staff, and visitors acknowledge and consent to being recorded for safety and compliance purposes.
All video recordings are treated as personal data under the Personal Data Protection Act 2010.
Video recordings may be accessed or shared only when necessary and only by authorised personnel or government agencies, including:
No video footage will be released to unauthorised persons or external parties without official written authorisation.
ILC implements strong physical and digital security measures to protect video data from unauthorised access, alteration, or misuse.
Under the Personal Data Protection Act 2010, individuals have the right to:
Requests are subject to verification and may be declined if disclosure compromises the privacy or safety of others, or if the footage forms part of an ongoing investigation.
In compliance with Malaysian law, ILC may share relevant video data with:
Such disclosures are made only when legally required and in a manner that protects confidentiality and data integrity.
This policy complies with:
It is an internal and public-facing policy, not subject to external approval, but maintained in full alignment with Malaysian laws and institutional best practices.
The policy is reviewed annually or as required to reflect changes in law or technology.
For questions or concerns regarding this policy or CCTV data, please contact:
Interlink Language Centre (ILC) is fully committed to providing a safe, healthy, and compliant learning environment for all students, staff, and visitors.
In accordance with Malaysian law, our buildings have been inspected and officially approved by:
This procedure establishes clear guidelines for preventing, responding to, and managing fire emergencies to protect life, property, and the environment.
This procedure applies to all individuals present at any ILC campus, including:
ILC’s fire safety management follows the standards and regulations of:
Current fire and health inspection certificates are displayed on campus and available upon request.
To minimise the risk of fire, ILC enforces the following preventive measures:
In the event of a fire or fire alarm:
Step 1: Raise the Alarm
Step 2: Evacuate Immediately
Step 3: Assist Others
Step 4: Proceed to Assembly Point
Step 5: Account for Everyone
Step 6: Wait for Clearance
Fire Warden / Safety Officer
Staff Members
Students and Visitors
This Procedure for Fire Safety is maintained by ILC to comply with Malaysian fire safety, health, and education regulations.
ILC will review and update this document annually or whenever changes in law or campus layout occur.
It is an internal institutional safety document, not subject to external approval, but consistent with the standards of Bomba Malaysia, KPM, KDN, and JPWPKL.
Interlink Language Centre (ILC) is firmly committed to providing a safe, respectful, and inclusive learning environment where all members of the school community are treated with dignity.
ILC has a zero-tolerance policy toward any form of sexual harassment, sexual violence, exploitation, or misconduct. Every student, staff member, and visitor has the right to study, work, and participate free from unwanted sexual behaviour, intimidation, or harm.
This policy outlines the rights, responsibilities, and procedures for preventing, reporting, and responding to incidents of sexual misconduct.
This policy applies to:
Sexual Violence
Any act of a sexual nature committed against a person without consent, including:
Sexual Misconduct
Any behaviour of a sexual nature that creates an intimidating, hostile, or offensive environment, including:
Both consensual and non-consensual acts may fall under this policy if they involve abuse of power, authority, or violation of ILC’s code of conduct.
Every member of the ILC community has the right to:
All staff and students have a responsibility to:
Step 1: Immediate Safety
If someone feels unsafe or is in immediate danger, they should:
Step 2: Reporting to ILC
Victims or witnesses may report incidents to:
Reports can be made verbally or in writing. Anonymous reports will be considered seriously but may limit the school’s ability to take an action.
Step 3: Confidentiality and Protection
All reports are handled with strict confidentiality.
Information is shared only with individuals directly involved in the investigation or support process.
Depending on the severity of the incident, disciplinary measures may include:
ILC ensures that victims receive appropriate support, which may include:
The school’s Student Affairs Department will coordinate such support promptly and respectfully.
No person who reports sexual violence or participates in an investigation will be penalised, harassed, or discriminated against for doing so in good faith.
Retaliation is a disciplinary offence under this policy.
All personal data and information collected during a report or investigation are handled in compliance with the Personal Data Protection Act 2010 (Malaysia).
Only authorised staff may access case files, which are stored securely and retained only as long as necessary.
In cases where sexual violence constitutes a criminal offence, ILC will:
This policy is reviewed annually to ensure continued alignment with Malaysian law and institutional best practices.
It is an internal institutional policy, not subject to direct approval by KPM, KDN, or JPWPKL, but consistent with their student welfare and compliance standards.
At Interlink Language Centre (ILC), we believe that every student has the right to learn, grow, and succeed in an environment that is safe, respectful, and fair.
We are committed to upholding the highest standards of student welfare, equality, and academic integrity as guided by the Ministry of Education (KPM), Ministry of Home Affairs (KDN), and the Jabatan Pendidikan Wilayah Persekutuan Kuala Lumpur (JPWPKL).
This Statement of Rights defines what every ILC student is entitled to throughout their educational journey and serves as a foundation for mutual respect and accountability.
A. Right to Safety and Well-Being
Every student has the right to:
ILC maintains a zero-tolerance policy toward violence, harassment, or exploitation of any kind.
B. Right to Education and Academic Integrity
Every student has the right to:
C. Right to Privacy and Data Protection
Every student has the right to:
D. Right to Equality and Non-Discrimination
Every student has the right to:
ILC is a multicultural community that celebrates diversity and promotes understanding among all members.
E. Right to Freedom of Expression and Participation
Every student has the right to:
Constructive dialogue and respectful debate are encouraged as part of language learning and global citizenship.
F. Right to Support and Guidance
Every student has the right to:
With these rights come shared responsibilities.
All ILC students are expected to:
By upholding these responsibilities, students contribute to the safe and supportive atmosphere that defines ILC.
Students who believe their rights have been violated or who need support can contact:
All inquiries are handled confidentially and with respect.
This Student Statement of Rights is an internal institutional charter maintained by ILC to ensure fairness, equality, and safety for all learners.
It is not subject to external approval by KPM, KDN, or JPWPKL, but aligns fully with their educational and welfare standards.
The policy is reviewed annually to ensure ongoing relevance and compliance with Malaysian education law.
At Interlink Language Centre (ILC), we are committed to ensuring that every student receives the support they need to achieve academic success, personal growth, and a smooth transition into studying and living in Malaysia.
Our Student Support Services are designed to promote student well-being, cultural adaptation, and educational excellence. These services are provided in accordance with the standards and requirements of the Ministry of Education (KPM), Ministry of Home Affairs (KDN), and the Jabatan Pendidikan Wilayah Persekutuan Kuala Lumpur (JPWPKL).
All ILC students local and international have access to our support services from the time of admission until completion of their studies.
This policy aims to:
ILC is dedicated to helping students achieve measurable progress in their language learning journey.
Academic support includes:
Student well-being is a top priority at ILC. We understand that studying abroad or adjusting to new environments can be challenging.
The Student Affairs Department provides:
ILC ensures that students have access to safe, comfortable, and well-managed accommodation options.
Our support includes:
For international students, ILC provides full assistance in managing immigration and visa matters in accordance with Malaysian law.
Services include:
ILC maintains a proactive approach to student health and campus safety.
Our health and safety initiatives include:
Every new student at ILC participates in an orientation program designed to promote comfort, confidence, and cultural understanding.
Orientation services include:
All personal, academic, and medical information shared with Student Support Services is handled with strict confidentiality and in compliance with the Personal Data Protection Act 2010 (Malaysia).
Only authorised ILC staff may access this information, and it is used solely for the purpose of supporting student welfare and compliance with institutional regulations.
Students are encouraged to contact the Student Affairs & Support Department for any assistance related to their academic, personal, or administrative needs.
This Student Support Services Policy is maintained as an internal institutional document in alignment with KPM, KDN, and JPWPKL standards for student welfare.
It is reviewed annually to ensure that the services remain effective, accessible, and responsive to student needs.
Completing your studies at Inter-Link Language Centre (ILC) is an important milestone. For international students holding a Malaysian student visa, there are mandatory immigration procedures that must be followed after course completion or withdrawal. ILC provides guidance to help students remain compliant with Malaysian immigration regulations until departure
What Is a Check-Out Memo?
A Check-Out Memo is an official immigration notification issued after an international student completes their course or decides to discontinue studies and return to their home country. This process formally informs Malaysian Immigration that the student is no longer studying in Malaysia.
Who Must Apply?
Why the Check-Out Memo Is Mandatory
Failure to apply for a Check-Out Memo will cause immigration records to show that the student is still residing in Malaysia, even if the student has already completed studies or left the country.
This may result in:
All eligible students must apply for their Check-Out Memo immediately after course completion or withdrawal.
(International Students with Student Visa Only)
What Is the Special Pass (S.P)?
The Special Pass (S.P) is a one-month visa extension granted to international students after study completion. It allows additional time to prepare for departure, finalize travel arrangements, or complete required immigration procedures.
Application Timeline (Very Important)
Fees
Important Conditions
ILC will assist eligible students with the application process, provided all requirements are met within the correct timeframe.
(International Students with Student Visa Only)
What Is an Overstay?
An overstay occurs when a student remains in Malaysia after their student visa or Special Pass has expired without valid immigration approval.
Overstaying is a violation of Malaysian immigration law and should be avoided at all costs.
Overstay Penalties
If an overstay occurs, students must apply for overstay clearance before leaving Malaysia. The penalties are as follows:
Serious Consequences May Include
Important Reminder for All International Students
ILC strongly advises all international students to:
ILC’s Commitment to Student Support
ILC is committed to supporting international students beyond the classroom. Our administrative team provides guidance on check-out procedures, visa extensions, and lawful departure to ensure students leave Malaysia smoothly, responsibly, and in full compliance with immigration regulations.
Need Assistance?
Completed your studies or planning to leave Malaysia?
📩 Please contact the ILC Administration Office immediately for personalized support and guidance.
ILC offers high-quality English education designed to build fluency, confidence, and global opportunities for students of all levels.
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Saturday – 9AM – 1PM
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